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Billing

Charlottesville Pathology Associates accepts the responsibility to obtain payment from patients and their insurance companies. Healthpro Medical Billing is our billing organization that files all the claims, deals with patient questions, and handles the details with payers to keep the billing process smooth for patients and providers. Healthpro is located in Ohio and has a toll free number for billing.

Healthpro Medical Billing

Healthpro started our billing on Jan 1, 2018.

There is a toll free line dedicated to answering your questions at 1-866-223-6316.

Website: www.physicianstouch.com

You must have billing statement to use the website for payment.

Hours of Operation: Monday -Friday 8am -5pm EST

PO Box 480

Lima, OH 45802

Even though we contract with a billing organization, we are more than happy to work directly with patients who have questions, needs, or concerns. Noel Jorgensen, our client representative, can offer assistance when questions develop and can be reached through email at and telephone at 434-654-5525 .

Please help us by providing all the information below in order to bill to third party payers:

  • Patient Demographics (Name, Date of Birth, Address, Sex)

  • Date of Service

  • Physician’s Name

  • Clinical History

  • Insurance Company’s Name

  • Insurance Holder’s Name and Social Security #

  • Copy of the Insurance Card

Please help us by providing all the information below to bill to Medicare and Medicaid:

  • Patient Demographics (Name, Date of Birth, Address, Sex)

  • Date of Service

  • Physician’s Name

  • Clinical History

  • Medicare/Medicaid number

  • For Medicare, a completed Advance Beneficiary Notice form for routine screening testing or testing not considered medically necessary as indicated by Medicare criteria.

Please help us by providing all the information below to bill to self-pay patients:

  • Patient Demographics (Name, Date of Birth, Address, Sex)

  • Date of Service

  • Physician’s Name